Zivame

Q: What is Zivame?

A: Zivame is an Indian online lingerie retailer that offers a wide range of lingerie, sleepwear, swimwear, and shape wear products for women. It was founded in 2011 and is headquartered in Bangalore, India. The company aims to provide customers with a convenient, private, and secure shopping experience for lingerie.

Q: How does the Zivame Refer and Earn program work?

A: To participate in the Zivame Refer and Earn program, follow these steps:

1. Share your unique referral link with your friends, family, colleagues, or peers.

2. Encourage them to make a purchase using your referral link.

3. After the order has been successfully delivered and the 30-day waiting period is over, check your "My Referrals" page for a list of your active coupons. Note: For every successful referral, you will receive a flat discount ranging from Rs. 75 to Rs. 101, with the discount increasing for each successful referral. The reward is capped at Rs. 101 for referrals beyond the fifth.

Q: Who can I refer through the Zivame Refer and Earn program?

A: You can refer anyone in your network, including friends, family, colleagues, or peers. To be eligible for a referral reward, the person referred must make their first purchase on Zivame using your unique referral link.

Q: When will I receive my referral reward?

A: After your friend makes a purchase using your referral link, you will see the reward coupon in your "My Referrals" page. The coupon will be unlocked once the order is considered successful, which occurs after the 30-day waiting period and if there are no cancellations or returns.

Q: What is considered a successful order?

A: A successful order is when a friend makes a purchase using your referral link and the order is delivered successfully with no cancellations or returns. The successful order is determined after a 30-day waiting period from the date of the order.

Q: What does "in progress" mean in the Zivame Refer and Earn program?

A: The "in progress" status indicates that your friend has placed an order using your referral link, but the 30-day waiting period has not yet passed and the order has not been considered successful.

Q: Why is my referral reward coupon not visible?

A: If your referral reward coupon is not visible, check your "My Referrals" page for a list of your active coupons. The coupon will become available once your friend's order is considered successful.

Q: Can I apply my referral reward coupon to any product?

A: Yes, your referral reward coupon can be applied to any Zivame product. However, it is not applicable to non-Zivame products.

Q: Is the Zivame Refer and Earn program valid on all platforms?

A: The referral program is valid on all platforms, including the website, mobile site, and the latest versions of the Android and iOS apps.

Q: How can I invite my friends to participate in the Zivame Refer and Earn program?

A: Share your unique referral link with your friends through the share options available on the Zivame home page, such as email, WhatsApp, Facebook, etc.

Q: Is there a limit on the number of friends I can invite through the Zivame Refer and Earn program?

A: There is no limit to the number of friends you can invite. However, the referral reward is capped at Rs. 101 for referrals beyond the fifth.

Q: What happens if my friend returns or cancels their order?

A: If your friend returns or cancels their order, the order will not be counted towards your referral reward.

Q: Is there an expiration date for my referral reward coupon?

A: Yes, the referral reward coupon will expire one year from the date it is unlocked.