Zingbus

Q: What is zingbus?

A: Zingbus is a technology-enabled intercity bus service in India that offers safe, reliable and affordable bus travel for commuters. Zingbus aims to provide its customers with a hassle-free and comfortable travel experience, with features such as live tracking, on-time departure, spacious seats, and onboard amenities such as free Wi-Fi, charging points, and entertainment options. The company operates in several cities across India and has a fleet of modern, air-conditioned buses with trained drivers and staff.

Q: What types of buses does Zingbus offer?

A: Zingbus offers a variety of bus types, including AC Volvo, non-AC Volvo, semi-sleeper, and sleeper buses. Passengers can choose the type of bus that suits their preferences and budget.

Q: What is zingbus Refer and Earn program?

A: Zingbus Refer and Earn is a program that allows you to earn zingcash, a virtual currency, for every friend you refer to Zingbus. This zingcash can be used for booking bus tickets, paying for on-board services, and redeeming discounts and offers.

Q: What is referral code for zingbus ?

A: Zingbus referral code is 7270028179 .

Q: How can I participate in the Zingbus Refer and Earn program?

A: To participate in the Zingbus Refer and Earn program, follow these steps:

1. Download the Zingbus app and create an account.

2. Navigate to the "Invite and Refer" section within the app.

3. Copy your referral code or invite your friends through email, WhatsApp, or other social media platforms.

4. When your friend downloads the Zingbus app and books their first ticket using your referral code, both of you will receive zingcash.

Q: How much zingcash can I earn through zingcash Refer and Earn program?

A: You can earn up to ₹200 zingcash for every successful referral. Additionally, your referred friend will also receive a discount on their first booking.

Q: How can I use the Zingbus Referral Code?

A: Using the Zingbus Referral Code is simple. When you refer a friend to Zingbus, share your unique code (in this case, "7270028179") with them. Your friend should enter this code during the registration or booking process on the Zingbus app or website to give you credit for the referral.

Q: What are the terms and conditions of the Zingbus Refer and Earn program?

A: The terms and conditions of the program include:

• Your friend must be a new user of Zingbus.

• Your friend must use your referral code to book their first ticket.

• The minimum booking amount must be ₹200.

• You will receive your zingcash within 24 hours of your friend's booking.

• Zingcash can be used for booking bus tickets, on-board services, and redeeming discounts and offers.

Q: How can I redeem my zingcash?

A: You can use your zingcash for various purposes, including booking bus tickets, paying for on-board services, and redeeming discounts and offers. It's a versatile virtual currency that enhances your overall Zingbus experience.

Q: What are the eligibility criteria for the Zingbus Refer and Earn program?

A: The program is open to all existing Zingbus users (Referrers). The referred individuals (Referees) must be new users and should not have an existing account with Zingbus before the referral.

Q: What rewards do Referrers and Referees receive on Zingbus?

A: Referrers receive ₹200 zingcash in their Zingbus wallet when the Referee successfully signs up using the referral code. Additionally, Referrers can receive an extra cash reward of 20%, up to ₹200, if the Referee makes a journey within 12 months of successful signup. The Referrer will be notified via communication, including a Razorpay payment link, for this reward transfer to their bank account.

Q: Is there a limit to the number of friends I can refer?

A: Yes, each Referrer can refer up to 25 individuals. Referrals beyond the 25th individual will not be eligible for any cash rewards.

Q: What is the duration of the Zingbus Refer and Earn Program?

A: The program is valid until further notice. Zingbus reserves the right to modify, suspend, or terminate the program at any time without prior notice.

Q: Can participants in the Program contact Zingbus for any queries or clarifications?

A: Yes, for any queries or clarifications related to the Program, participants can reach out to Zingbus customer support at support@zingbus.com or call the WhatsApp support line at 918287009889.

Q: How can I redeem my zingcash?

A: You can redeem your zingcash while making a booking on the zingbus app. The zingcash will be automatically applied to your booking amount.

Q: Can I refer someone who has already installed the zingbus app?

A: No, the person you refer must be a new user who has not installed the zingbus app before.

Q: Why should I choose Zingbus for my bus travel?

A: There are several compelling reasons to choose Zingbus for your bus travel:

• Reliability: Zingbus is known for its reliability and punctuality, ensuring you reach your destination on time.

• Comfort: Zingbus offers comfortable seating and a range of amenities to make your journey enjoyable and stress-free.

• Affordability: Zingbus offers competitive fares without compromising on the quality of service or passenger comfort.

• Safety: Zingbus prioritizes passenger safety with GPS tracking and safety features on its buses.

• Customer Service: Their 24/7 customer support team is always available to assist passengers, making your travel experience hassle-free.

Q: How can I book a ticket on Zingbus?

A: To book a ticket on Zingbus, follow these simple steps:

1. Visit the Zingbus website or mobile app.

2. Enter your travel details, including the boarding and dropping points, date, and time of travel.

3. Select a bus from the list of available options.

4. Choose your preferred seat and boarding point.

5. Enter your passenger details and make the payment.

6. You will receive a confirmation email and SMS with your ticket details.

Q: Can I use my zingcash to book a ticket for someone else?

A: Yes, you can use your zingcash to book a ticket for someone else.

Q: Is there an expiry date for my zingcash?

A: Yes, your zingcash is valid for 90 days from the date of issuance. After 90 days, your zingcash will expire and cannot be used.

Q: What are Zingbus Premium Lounges?

A: Zingbus Premium Lounges are dedicated spaces designed to provide A-class service to intercity travelers, offering comfort and convenience while waiting to board their respective buses. These lounges go beyond the typical waiting area, providing a range of amenities and services to enhance the passenger experience.

Q: How many Zingbus Premium Lounges are there, and where are they located?

A: Zingbus currently operates a total of six premium lounges. Two of these lounges are located in Delhi, specifically at R.K. Ashram and Anand Vihar. The remaining four lounges can be found in different cities: Manali, Ahmedabad, Lucknow, and Gorakhpur.

Q: Can I book bus tickets at the Zingbus Premium Lounge ticket counter?

A: Yes, you can conveniently book your bus tickets at the ticket counter inside the Zingbus Premium Lounge. Multiple payment options are available, including Credit Card, Debit Card, or Online bank account. Additionally, you can also take advantage of special discounts and offers when booking your tickets at the lounge.

Q: What are the amenities available inside Zingbus Premium Lounges?

A: Zingbus Premium Lounges offer a range of amenities to enhance the comfort and convenience of passengers. These amenities include:

• Fully air-conditioned space for a comfortable environment.

• Free Wi-Fi for staying connected and entertained while waiting.

• Charging points to ensure your devices are powered up.

• A retail counter for snacks and refreshments.

• Additional services like a cloakroom for storing belongings, a ticket-booking counter, and a lost-and-found service.

Q: Is there a time limit for staying in Zingbus Premium Lounges?

A: No, there is no specific time limit for passengers to be in the Zingbus Premium Lounges. These lounges are designed to offer a comfortable and relaxed environment for travelers, allowing them to wait at their convenience.

Q: Are the Zingbus Premium Lounges open to all passengers?

A: Yes, Zingbus Premium Lounges are open to all passengers, providing them with access to the offered amenities and services to enhance their travel experience.

Q: Where can I find information about the operating hours of Zingbus Premium Lounges?

A: The operating hours of Zingbus Premium Lounges may vary from city to city. To get specific information about the opening and closing times of the lounges, please check the official Zingbus website. The website will provide you with the most up-to-date details on lounge timings.

Q: What additional services are available at Zingbus Premium Lounges?

A: In addition to the amenities mentioned earlier, Zingbus Premium Lounges also provide services like washrooms for passenger convenience and a food court for those looking to grab a meal or snack before their journey.