Yatri

Q: What is Yatri?

A: Yatri is a community initiative that provides a hassle-free auto and cab booking experience for customers in select cities across India. It's designed to be a sustainable, long-term, and transparent mobility solution, built with feedback from both drivers and customers.

Q: In which cities is Yatri currently available?

A: Yatri is available in Delhi, Gurugram, Noida, Jaipur, Chandigarh, and select cities in Kerala including Kochi, Trivandrum, Thrissur, and Kozhikode.

Q: How is Yatri different from other ride-hailing apps?

A: Yatri stands out by charging zero commission from drivers, ensuring 100% of the payment goes directly to them. This results in lower fares for customers and higher earnings for drivers. The app also prioritizes nearby drivers for faster bookings and reduced cancellations.

Q: What is referral code for Yatri app?

A: Yatri referral code is CyRrtm.

Q: What types of rides does Yatri offer?

A: Yatri offers both auto-rickshaw and cab services, catering to various transportation needs from daily commutes to weekend outings.

Q: How do I book a ride on Yatri?

A: To book a ride, download the Yatri app, sign up with your phone number, select your pickup and drop locations, and confirm your booking. The app will then assign the nearest available driver to you.

Q: What payment methods are accepted on Yatri?

A: Yatri allows direct payments to drivers through cash or UPI (Unified Payments Interface).

Q: Are Yatri's fares transparent?

A: Yes, Yatri provides 100% transparency in its pricing. You can check the rate card within the app to see a breakdown of your ride fare, and there are no hidden charges.

Q: Can I save my favorite locations on the Yatri app?

A: Yes, you can save your frequently visited locations on the app for quicker and easier booking in the future.

Q: Does Yatri offer a feature for repeat rides?

A: Yes, Yatri has a "Repeat Ride" feature that allows you to easily book your regular trips, such as daily office commutes, without having to enter pickup and drop locations each time.

Q: Can I track my ride in real-time?

A: Yes, Yatri offers real-time tracking and navigation features, allowing you to monitor your ride's progress and estimated arrival time.

Q: In what languages is the Yatri app available?

A: The Yatri app is available in multiple languages including English, Hindi, and Malayalam.

Q: How does Yatri ensure the safety of its passengers?

A: While specific safety features aren't mentioned, Yatri's focus on nearby driver assignment and transparent operations contributes to a safer riding experience. It's advisable to check the app or contact Yatri directly for detailed safety measures.

Q: Can I schedule a ride in advance on Yatri?

A: The information provided doesn't specify if advance booking is available. It's best to check the app or contact Yatri customer support for this feature.

Q: Does Yatri offer any promotional discounts or loyalty programs?

A: The provided information doesn't mention specific promotions or loyalty programs. Check the app or Yatri's official communications for any ongoing offers.

Q: How can drivers join the Yatri platform?

A: While the process for drivers to join isn't detailed in the provided information, interested drivers should check Yatri's website or contact them directly for onboarding procedures.

Q: Is there a customer support service for Yatri users?

A: While not explicitly mentioned, it's likely that Yatri offers customer support. Check the app or website for contact information.

Q: Can I share my ride details with friends or family for safety purposes?

A: This feature isn't specifically mentioned, but it's a common feature in ride-hailing apps. Check the app settings or contact Yatri support for confirmation.

Q: Does Yatri have a rating system for drivers and passengers?

A: While not explicitly stated, many ride-hailing apps include rating systems. Check the app interface after your ride to see if this feature is available.

Q: How does Yatri ensure the quality of its drivers?

A: The information provided doesn't detail driver vetting processes. However, Yatri's focus on driver satisfaction and transparency likely contributes to maintaining service quality.

Q: Where can I find more information about Yatri's operations and data?

A: Yatri claims to be 100% open with its data. You can visit https://www.getyatri.com/open/ for more information about their operations and statistics.