Times Prime

Q: What is Times Prime?

A: Times Prime is a comprehensive digital membership service offering premium content and exclusive member benefits across categories like entertainment, news, lifestyle, and more. It allows users to access various services and brands with a single membership, eliminating the need for multiple subscriptions and logins.

Q: What are the benefits of Times Prime membership?

A: Times Prime offers a wide range of benefits, including:

Premium Content:

• Subscriptions: Access to OTT platforms like Disney+ Hotstar, SonyLIV, YouTube Premium, Discovery+, and more.

• News: Unlimited access to premium content from The Times of India and other leading publications.

• Music: Ad-free music streaming through Gaana Plus.

• Books: Access to a curated library of ebooks and audiobooks.

• Video Learning: Exclusive courses and learning materials from UpGrad.

Member Benefits:

• Discounts: Exclusive discounts on brands like Myntra, Uber, Swiggy, Urban Company, Cultfit, Lenskart, and more.

• Events: Access to curated events and experiences across various categories.

• Food & Dining: Deals and offers on restaurants and food delivery services.

• Travel: Discounts on flights, hotels, and travel packages.

• Shopping: Cashback and reward points on online and offline purchases.

• Health & Wellness: Special offers on health checkups, fitness programs, and healthcare services.

• Top-ups & Recharge: Discounts on mobile recharge, bill payments, and other top-ups.

Q: How much does Times Prime membership cost?

A: Times Prime offers various membership plans with different durations and benefits. The pricing starts from ₹999 per year for the Lite plan and can go up to ₹1999 per year for the Premium plan.

Q: What is Times Prime Refer and Earn?

A: Times Prime Refer and Earn is a promotional program that allows existing Times Prime subscribers (referrers) to earn ₹350 in their KYC verified Paytm wallet when they successfully refer a new user (referee) who subscribes to Times Prime for the first time using Times Prime referral code IFVMDM8Q.

Q: What is referral code for Times Prime?

A: Times Prime referral code is IFVMDM8Q.

Q: How does the referral process work in Times Prime Refer and Earn?

A: The referrer shares their unique Times Prime referral code (IFVMDM8Q) with potential referees. When a new user installs and subscribes to Times Prime for the first time using the provided referral code, the referrer receives ₹350 in their KYC verified Paytm wallet.

Q: How can I become a member of Times Prime?

A: You can sign up for Times Prime membership through their website or mobile app. Simply select the desired plan, create an account, and make the payment.

Q: What is the maximum referral amount that can be earned through Times Prime Refer and Earn?

A: The maximum referral amount that can be earned through the Times Prime Refer and Earn program is ₹3500.

Q: What benefit does the referred user (referee) receive during this campaign?

A: The referred user (referee) receives a ₹360 discount on their first purchase of a Times Prime pack during the campaign.

Q: Is there any restriction on where the offer is applicable?

A: Yes, the offer is applicable on timesprime.com web and apps (version 1.7.0 or above).

Q: How many times can a referrer avail of the referral benefit?

A: The offer is valid only once per referred user. A referred user can be referred by only one referrer.

Q: Can a user be referred more than once?

A: No, a referred user is eligible to avail of the discount on the purchase of Times Prime membership only once.

Q: What happens if a referred user has previously subscribed to Times Prime?

A: If the referred user has previously subscribed to Times Prime, it will not be counted as a successful referral.

Q: When will the referral amount be credited to the referrer's Paytm wallet?

A: The referral amount will be credited in the KYC verified Paytm wallet within 7 to 10 working days of the successful completion of the transaction.

Q: Can referral benefits be combined with other discounts or offers?

A: No, referral benefits cannot be combined with other discounts or offers.

Q: Can Times Internet Limited modify the terms and conditions of the offer?

A: Yes, Times Internet Limited has the right to amend the terms and conditions, end the offer, or call back any or all its offers without prior notice.

Q: What happens in case of a dispute?

A: In a case of dispute, Times Internet Limited reserves the right to make the final decision on the interpretation of these Terms & Conditions.

Q: What if the referrer exceeds the monthly wallet transaction limit?

A: If the referrer exceeds the monthly wallet transaction limit, the referral amount will be credited to the KYC verified Paytm wallet in the following month.

Q: Is having a functional and active Paytm wallet account a requirement for referrers?

A: Yes, referrers should have a functional and active Paytm wallet account to earn the referral cashback through the Times Prime Refer and Earn program.

Q: How do I use Times Prime?

A: Once you are a member, you can access all the benefits and services by logging in to the Times Prime app or website. You can also use your Times Prime membership to avail offers and discounts directly on partner brand websites or apps.

Q: Do I need to sign up separately for the Times Prime membership with both Gaana and TOI?

A: No, you don't need to sign up separately. Your Times Prime membership automatically grants you access to Gaana Plus and premium content on The Times of India website and app.

Q: What is Times Prime Lite?

A: Times Prime Lite is a more affordable version of the membership that offers a limited set of benefits, including access to select OTT platforms, discounts on brands, and top-up & recharge deals.

Q: How can I obtain and share my Times Prime referral code?

A: You can find your unique Times Prime referral code in the app or on the website. Navigate to the "Refer and Earn" section to access your code, and then share it with friends, family, or acquaintances who may be interested in subscribing to Times Prime.

Q: Are there any limitations on the usage of the Times Prime referral code?

A: Your Times Prime referral code, represented by IFVMDM8Q, is valid for one-time use by a referred user. It cannot be used multiple times or combined with other referral codes. Ensure that your friends input the code during their initial subscription to ensure eligibility for the referral benefits.

Q: Can I share my Times Prime membership with others?

A: No, sharing of Times Prime membership is not allowed. Each membership is valid for a single user and is linked to their unique account. Sharing credentials can lead to account suspension or termination.

Q: What happens to my existing subscriptions to OTT platforms when I join Times Prime?

A: If you have existing subscriptions to any of the OTT platforms included in your Times Prime plan, you can continue using those subscriptions. Times Prime will not automatically cancel them. However, you will not be charged separately for those platforms as long as your Times Prime membership is active.

Q: Can I access Times Prime benefits on my smart TV?

A: Yes, you can access some Times Prime benefits on your smart TV. Partner OTT platforms like Disney+ Hotstar, SonyLIV, and YouTube Premium have dedicated apps for smart TVs, and you can log in using your Times Prime credentials to access them. However, access to benefits like ebooks, audiobooks, and courses might be limited through the smart TV app.

Q: What payment methods are accepted for Times Prime membership?

A: Times Prime accepts various payment methods, including credit cards, debit cards, net banking, UPI, and e-wallets. You can choose the most convenient option during your sign-up process.

Q: What are the eligibility criteria for Times Prime membership?

A: There are no specific eligibility criteria for Times Prime membership. Anyone with an internet connection and a valid payment method can sign up for the service.

Q: Can I gift a Times Prime membership to someone else?

A: Yes, you can gift a Times Prime membership to someone else. You can purchase a gift subscription from the Times Prime website or app and choose the duration and plan. The recipient will receive an email notification and instructions on how to activate their membership.

Q: What happens to my Times Prime benefits if I travel outside India?

A: Some Times Prime benefits, such as access to OTT platforms and discounts on brands, might be limited or unavailable when you travel outside India. This is due to licensing agreements with content providers and partners. However, benefits like ebooks, audiobooks, and courses can be accessed regardless of your location.

Q: Can I use Times Prime on multiple devices simultaneously?

A: You can use Times Prime on multiple devices, but there are limitations. Streaming platforms like Disney+ Hotstar allow simultaneous streaming on up to 2 devices, while others might have different restrictions. For other benefits like ebooks and audiobooks, you can access them on multiple devices but may need to download the content first.

Q: What happens to my accumulated points and rewards when I cancel my Times Prime membership?

A: Any accumulated points and rewards will typically expire within a specified period after your membership cancellation. You should check the specific terms and conditions of your plan to confirm the expiry date and any potential ways to redeem your rewards before cancellation.

Q: How can I get the latest updates and information about Times Prime?

A: You can stay updated about Times Prime by following them on social media platforms like Facebook, Twitter, and Instagram. You can also subscribe to their email newsletter to receive updates about new features, offers, and events directly in your inbox.

Q: How do I manage my Times Prime subscription?

A: You can manage your Times Prime subscription by logging in to your account on the website or app. Here you can view your plan details, change your password, update your payment information, and cancel your subscription.

Q: Can I get a refund for my Times Prime membership?

A: Times Prime offers limited refunds depending on the situation. If you cancel within a specific timeframe after purchasing your membership, you may be eligible for a full or partial refund. However, refunds are not guaranteed, and you should review the terms and conditions for specific details.

Q: What happens to my Times Prime benefits if I upgrade or downgrade my plan?

A: Upgrading or downgrading your Times Prime plan will instantly change your available benefits. Any additional benefits included in the upgraded plan will be activated, and any benefits removed from the downgraded plan will be deactivated.

Q: Can I use Times Prime benefits outside of India?

A: While some benefits like ebooks, audiobooks, and courses are accessible worldwide, others like OTT platform subscriptions and discounts on brands might be limited or unavailable outside India due to regional restrictions.

Q: What is the Times Prime referral program?

A: The Times Prime referral program allows you to earn rewards by referring your friends and family to the service. You will receive a unique referral code, and when someone uses your code to sign up, you will both receive a bonus, usually in the form of points or additional benefits.

Q: How can I get help with technical issues related to Times Prime?

A: If you are facing any technical issues with accessing your Times Prime benefits or using the platform, you can contact their customer support team. They offer assistance through email, live chat, and phone calls.

Q: What is the privacy policy of Times Prime?

A: Times Prime takes user privacy seriously and has a detailed privacy policy outlining how they collect, use, and protect your personal information. You can access the privacy policy on their website or app to understand their data practices.

Q: What are the terms and conditions of the Times Prime membership?

A: It is important to review the terms and conditions of your Times Prime membership before signing up. This document outlines your rights and obligations as a member, including details about cancellation, refunds, limitations, and other important aspects.

Q: Can I use Times Prime benefits for commercial purposes?

A: Using Times Prime benefits for commercial purposes such as reselling or sharing passwords is strictly prohibited and may lead to account suspension or termination.

Q: Where can I find more information about Times Prime?

A: The Times Prime website and app are the primary sources of information about the service. You can also follow their social media channels or contact their customer support team for specific inquiries.