Swagmee

Q: What is Swagmee, and what services does it offer?

A: Swagmee is a salon-at-home service provider operating in India, offering a range of beauty services including hairdressing, waxing, facials, makeup, and more. The services are designed for the convenience of clients who can enjoy salon and spa treatments in the comfort of their homes.

Q: What is Swagmee Refer and Earn?

A: Swagmee Refer and Earn is a program designed to reward users for referring friends and family to Swagmee. Participants can earn cashback rewards of Rs.100 for each successful referral.

Q: How do I participate in the Swagmee Refer and Earn program?

A: To participate, you need to create a Swagmee account. Once your account is created, you can generate a unique referral code. Share this code with friends and family, and when they book an appointment using your code, you earn a cashback reward.

Q: What is referral code for Swagmee?

A: Swagmee referral code is VEXXZKJ.

Q: Is there a limit to the number of friends I can refer?

A: No, there is no limit to the number of friends you can refer. You can earn cashback rewards for an unlimited number of successful referrals.

Q: What are the rewards for participating in the program?

A: For each friend you refer who books an appointment with Swagmee, you receive a cashback reward of Rs.100. These rewards can be redeemed for Swagmee credits.

Q: How do I redeem my rewards?

A: You can redeem your cashback rewards for Swagmee credits. These credits can be utilized to book appointments or make purchases on the Swagmee website or app.

Q: Are there any other benefits to participating in Swagmee Refer and Earn?

A: Yes, in addition to cashback rewards, participants can track their referrals and earnings. They also receive updates on new Swagmee promotions and offers.

Q: How long are Swagmee credits valid?

A: Swagmee credits are valid for one year. It's important to use them within this timeframe to ensure you can make the most of your earned rewards.

Q: Can anyone participate in the Swagmee Refer and Earn program?

A: Yes, the Swagmee Refer and Earn program is available to all Swagmee customers. Anyone with a Swagmee account can generate a referral code and start earning rewards.

Q: Where can I find my unique referral code?

A: Once you create a Swagmee account, you can find and generate your unique referral code within your account dashboard. This code is what you share with your friends and family for them to use when booking appointments.

Q: How do I get started with Swagmee Refer and Earn using the referral code VEXXZKJ?

A: To get started, visit the Swagmee website or app. Create an account and generate your unique referral code. Share this code, and when your referrals use it to book appointments, you'll earn Rs.100 cashback for each successful booking.

Q: What sets Swagmee apart from traditional salons?

A: Swagmee stands out for its convenience, affordability, and quality. Beauticians from Swagmee come to your home, saving you travel time. The service is competitively priced, often with discounts, and employs experienced professionals who use high-quality products.

Q: What areas does Swagmee serve?

A: Swagmee currently serves areas in Delhi, Noida, Ghaziabad, Gurugram, and Faridabad. However, it's essential to check if the service is available in your specific location within these cities.

Q: How can I book an appointment with Swagmee?

A: Booking an appointment with Swagmee is easy. You can visit their website or app, choose the services you want, select a date and time, enter your contact information, and proceed with payment. Alternatively, you can also book by calling Swagmee's customer service line.

Q: What types of beauty services does Swagmee offer?

A: Swagmee provides a variety of services including hairdressing (cut, style, color), waxing (arms, legs, face, back), facials (cleansing, moisturizing, anti-aging), makeup (natural, glamour, bridal), and more. The services are comprehensive, catering to different beauty needs.

Q: Are there any special offers or discounts available on Swagmee?

A: Yes, Swagmee frequently offers special deals, packages, and discounts, with potential savings of up to 50% off. This makes beauty services more affordable for customers.

Q: Can I use my own products with Swagmee's services?

A: Yes, Swagmee allows customers to use their own products during services, and you only need to pay the service charge.

Q: How does Swagmee prioritize safety?

A: Swagmee places customer safety as a top priority. Beauty professionals open a personal safety kit in front of customers, and they ensure the disinfection of service areas and tools before and after each service.

Q: What brands of products does Swagmee use?

A: Swagmee uses products crafted by top brands in the industry, including Honey Gold, Lotus Herbals, Sara, VLCC, Dabur, Rica, Calix, Cheryl's, O3+, Loreal, Ragga, Sea Soul, Vedic Line, and Nature's Essence.

Q: How does Swagmee ensure transparency in pricing?

A: Swagmee maintains 100% transparency in both service and product pricing. Customers can expect clear and upfront information about the costs associated with the services they choose.

Q: Can I customize the services I receive from Swagmee?

A: Yes, Swagmee allows customers to customize their services based on individual preferences and requirements. You can discuss specific needs with the beautician during the appointment.

Q: What types of massages does Swagmee offer at home?

A: Swagmee provides a range of massage services at home, including Swedish Massage, Muscle Relieving Therapy, Deep Tissue Massage, Head & Shoulder Massage, Relaxing Foot Face Massage, Calix Body Polishing, and Head Massage.

Q: Is there a minimum service charge for Swagmee's at-home beauty services?

A: Yes, Swagmee offers its services at a minimum service charge of ₹1, making beauty treatments more accessible and budget-friendly.

Q: How qualified are Swagmee's beauty professionals?

A: Swagmee ensures that its beauty professionals are experienced and qualified. The team is skilled in providing various beauty services and undergoes training to meet industry standards.

Q: What safety measures does Swagmee take during the COVID-19 pandemic?

A: Swagmee prioritizes customer safety, especially during the COVID-19 pandemic. The beauty professionals follow strict hygiene protocols, including the use of personal safety kits, and ensure the disinfection of tools and service areas.

Q: Can I schedule appointments for a group, such as for a bridal party or special event?

A: Yes, Swagmee provides services for group bookings, including bridal makeup, hair styling for events, and other group occasions. Special packages may be available for such bookings.

Q: How can I contact Swagmee's customer service for assistance or inquiries?

A: For any assistance or inquiries, you can contact Swagmee's customer service through the contact details available on their website or app. They are typically responsive and ready to address customer concerns.

Q: What are the payment options available for Swagmee's services?

A: Swagmee offers various payment options for the convenience of customers, including online payment through their website or app. You can choose the method that suits you best.

Q: Does Swagmee have a satisfaction guarantee or refund policy?

A: Swagmee is committed to customer satisfaction. If you encounter any issues with the services, it is advisable to contact their customer service to discuss the concern and explore possible resolutions. Refund policies may vary based on the nature of the issue.