Myntra

Q: What is Myntra?

A: Myntra is an online fashion and lifestyle shopping platform available as a mobile app. It offers a wide range of products including clothing, accessories, beauty products, and home decor items from various brands.

Q: What types of products can I find on Myntra?

A: Myntra offers a diverse range of products, including:

• Fashionable clothing for men, women, and children

• Shoes and footwear

• Accessories like handbags, jewelry, and watches

• Beauty and skincare products

• Home and lifestyle items

• Gadgets like headphones and smartwatches

• Sportswear from popular brands

Q: What is the Myntra Refer and Earn program?

A: The Myntra Refer and Earn program allows you to earn rewards by inviting friends to shop on Myntra using your unique referral code, "57gc3r." When your friends sign up and make their first purchase, both you and your friend receive benefits.

Q: How can I refer a friend to Myntra?

A: To refer a friend, share your referral code "57gc3r" with them. Your friend can use this code while signing up on Myntra to receive ₹100. Once they make their first purchase, you will receive ₹200 as a reward.

Q: What is referral code for Myntra?

A: Myntra referral code is 57gc3r.

Q: What does my friend receive when they sign up with my referral code?

A: When your friend signs up on Myntra using your referral code "57gc3r," they receive ₹100, which they can use towards their first purchase.

Q: What reward do I receive when my friend signs up and shops on Myntra?

A: You receive ₹200 when your friend successfully signs up using your referral code "57gc3r" and makes their first purchase on Myntra.

Q: What is the additional bonus for orders from the FWD store?

A: If your referred friend makes their first purchase from the FWD (Forward) store on Myntra, you earn an additional ₹50 bonus on top of the ₹200 reward.

Q: Is there a limit to how many friends I can refer to Myntra?

A: No, there is no limit to the number of friends you can refer. You can continue to earn rewards for each friend who signs up and makes their first purchase using your referral code.

Q: When do I receive my referral rewards?

A: You will receive your referral reward of ₹200, and an additional ₹50 if applicable, once your friend completes their first purchase on Myntra after signing up using your referral code "57gc3r."

Q: Can I track the status of my referrals on Myntra?

A: Yes, you can track the status of your referrals through your Myntra account. You can see which of your friends have signed up and whether they have completed their first purchase.

Q: What happens if my friend forgets to use my referral code during sign-up?

A: If your friend forgets to use your referral code "57gc3r" during sign-up, they will not receive the ₹100 bonus, and you will not receive the ₹200 reward. The referral code must be entered during the sign-up process for both parties to receive the benefits.

Q: Are there any terms and conditions for the Myntra Refer and Earn program?

A: Yes, the Myntra Refer and Earn program is subject to terms and conditions, including the requirement that your friend must use the referral code "57gc3r" during sign-up and make a purchase for you to earn the rewards. The program may have additional conditions, such as minimum order value or specific product eligibility, which are detailed on the Myntra website.

Q: Is Myntra available only as a mobile app?

A: While the information provided focuses on the Myntra app, it's worth noting that Myntra typically also has a website. However, the app seems to be their primary platform for online shopping, offering exclusive features and deals.

Q: How can I pay for my purchases on Myntra?

A: Myntra offers multiple payment options, including:

• UPI (Unified Payments Interface)

• Cash on delivery

• Secure online payment methods (likely including credit/debit cards and net banking)

• EMI options for eligible purchases

Q: What is Myntra's return policy?

A: Myntra offers a hassle-free 14-day exchange and return policy. This allows customers to return or exchange products within 14 days of receiving their order if they're not satisfied.

Q: Does Myntra offer free shipping?

A: Yes, Myntra offers free shipping on the first purchase for new customers. Additionally, they may have other free shipping promotions or threshold-based free delivery offers.

Q: What is the Myntra Insider Loyalty Program?

A: The Myntra Insider Loyalty Program is a customer rewards system that offers various benefits, including:

• 10% of bill value credited as Insider Points for future purchases

• Access to fashion trends and tips from celebrity stylists

• Exclusive coupons and vouchers worth up to Rs 10,000

• Early access to major fashion sales

• Exclusive discounts

Q: Which brands are available on Myntra?

A: Myntra features over 3,500 brands, including popular names such as:

• Nike, Adidas, Puma for sportswear

• H&M, MANGO, Vera Moda for western wear

• Biba for ethnic wear

• Lakme, Maybelline, M.A.C for beauty products

• The Face Shop, L'Oreal for skincare and haircare

Q: Does Myntra sell authentic products?

A: Yes, Myntra guarantees 100% original products across all categories.

Q: How can I track my order on Myntra?

A: Myntra provides easy order tracking through their app. You can monitor your order status, and also manage exchanges or returns easily.

Q: What is Myntra App Studio?

A: Myntra App Studio is a feature that allows users to shop clothes directly from their feed or from influencers, helping them stay updated with the latest fashion trends.

Q: Does Myntra offer express delivery?

A: Yes, Myntra provides express order delivery for select pin codes, allowing faster delivery of products to eligible areas.

Q: Are there any special benefits for new users on Myntra?

A: New users on Myntra can enjoy benefits such as free shipping on their first order and potentially other sign-up bonuses or discounts.

Q: Does Myntra have a gift service?

A: Yes, Myntra offers gift cards and gift services, making it easy to shop for others or give the gift of choice.

Q: What beauty brands are available on Myntra?

A: Myntra features a wide range of beauty brands, including Lakme, Maybelline, M.A.C, Bobbi Brown, The Face Shop, L'Oreal, Kama Ayurveda, Biotique, The Body Shop, Skinn, and Innisfree, among others.

Q: Can I find products for children on Myntra?

A: Yes, Myntra offers a selection of kids' clothing and shoes from brands like Gini & Jony, Allen Solly Junior, Nauti Nati, and U.S. Polo Assn Kids.

Q: How many products does Myntra offer?

A: Myntra boasts a catalog of over 7 lakh (700,000) products across various categories.

Q: Does Myntra have a customer support service?

A: Yes, Myntra provides customer support. You can contact them via email at appfeedback@myntra.com or call their customer service line at +91-80-61561999.

Q: Can I use Myntra for all my lifestyle shopping needs?

Myntra positions itself as a one-stop lifestyle online shop, offering everything from fashionable clothes and accessories to beauty products and home decor items.

Q: How does Myntra ensure a good shopping experience?

Myntra focuses on providing a good shopping experience through:

• A user-friendly app interface

• A wide range of products and brands

• Exclusive deals and discounts

• Easy order tracking and returns

• A loyalty program for regular customers

• Secure payment options

• Fashion trend updates and styling tips

Q: What is Myncash?

A: Myncash is Myntra's virtual currency which can be earned through various activities, like the refer and earn program. It can be used to get discounts on purchases made on the Myntra app or website.

Q: How can I earn Myncash through the refer and earn program?

A: You can earn Myncash by referring friends to Myntra. When your friend signs up with your unique referral code and makes their first purchase, both you and your friend earn Myncash.

Q: How do I apply a referral code on Myntra?

A: During the signup process on the Myntra app or website, you'll have the option to enter a referral code. Enter the code "57gc3r" in the designated field to avail the signup benefits.

Q: Is there a limit to how much Myncash I can earn through referrals?

A: Yes, there may be a limit to how much Myncash you can earn through referrals. This limit is subject to change and can be checked within the Myntra app.

Q: How do I use my Myncash?

A: Myncash can be applied at the checkout stage on your purchases. It can be used to partially or fully cover the cost after other discounts have been applied.

Q: Can Myncash be combined with other offers and discounts?

A: Yes, Myncash can usually be combined with other offers and discounts but it's always best to check the terms and conditions for any specific restrictions.

Q: How long is Myncash valid?

A: Myncash has an expiration date, so it's important to use it before it expires. The expiry date is usually available in the My Myncash section of the app.

Q: What is the minimum order value for using Myncash?

A: There may be a minimum order value required to use Myncash. This can vary based on specific promotions and offers.

Q: Do I get Myncash immediately after my referred friend makes a purchase?

A: Myncash is credited to your account once the return period for your friend's first purchase has expired, ensuring that the purchase is final.

Q: Can I use Myncash for all products on Myntra?

A: Myncash can be used for most products available on Myntra. However, some products might be excluded. Please check the terms for specific product eligibility.

Q: How do I refer a friend?

A: You can refer a friend by sharing your unique referral code or link through SMS, email, or social media right from the Myntra app.

Q: Can my referral discount code be used multiple times?

A: The referral discount code you share can only be used once per new user. However, you can refer multiple friends to earn more Myncash.

Q: What happens if my referral returns their first order?

A: If your referral returns their first order, any Myncash earned from that referral may be deducted from your account.

Q: How can I keep track of my Myncash and referrals?

A: You can track your earned Myncash, its expiry date, and the status of your referrals directly in the Myntra app under the Myncash or My Referrals section.

Q: Are all products on Myntra original?

A: Yes, Myntra guarantees 100% original products from all the brands listed on the app.

Q: What are the payment options available on Myntra?

A: Myntra offers multiple payment options including cash-on-delivery (COD), net banking, and credit/debit cards. Secure payment is guaranteed.

Q: Can I return or exchange items bought on Myntra?

A: Yes, Myntra offers hassle-free returns and exchanges. Please refer to the returns policy for detailed information.

Q: Does Myntra offer EMI options?

A: Yes, Myntra offers EMI payment options on certain products and orders based on the payment method and eligibility criteria.

Q: How can I track my order on Myntra?

A: You can track your order directly from the Myntra app by going to 'My Orders' section and selecting the order you want to track.

Q: How does Myntra ensure the timely delivery of products?

A: Myntra has an extensive delivery network and partnerships with reliable courier services to ensure timely delivery of products.

Q: Are there any sign-up benefits on Myntra?

A: Yes, new users get great sign-up benefits including discounts and free shipping on their first order.

Q: How do I apply a coupon code on my Myntra order?

A: You can apply Myntra coupon codes at checkout. Some codes are automatically integrated into your account and will be available to select at the payment stage.

Q: Can I shop on Myntra from outside India?

A: Currently, Myntra primarily serves the Indian market. For orders outside India, please check the shipping policy or contact customer service for more information.

Q: How do I get product recommendations or style suggestions on Myntra?

A: Myntra offers style notes from fashion editors and the option to share selections on social media to get feedback from friends, making shopping recommendations personalized and social.

Q: Can I save items to purchase later on Myntra?

A: Yes, you can save items for later by adding them to your wishlist directly from the app.

Q: How do I refer friends to Myntra and what benefits do I get?

A: You can refer friends to Myntra through the app and receive benefits such as discounts or Myntra points when your friends make their first purchase.

Q: What is Myntra Move and how does it work?

A: Myntra Move is a feature within the Myntra app that rewards users for staying active. It tracks your steps using your phone's health app (e.g., Apple Health), and you can earn rewards based on your activity level.