Just Herbs

Q: What kind of products does Just Herbs offer?

A: Just Herbs offers a variety of natural and Ayurvedic beauty and personal care products including skincare (cleansers, scrubs, face packs, moisturizers, sunscreens), haircare (shampoos, conditioners, hair oils, and masks), makeup (lipsticks, lip balms, kajal, eyeshadow palettes, cheek tints), and men's care products (beard care, hair fall control, face washes).

Q: What are the key benefits of Just Herbs products?

A: Just Herbs products are formulated with natural ingredients, are based on Ayurvedic principles, suitable for sensitive skin, and are vegan and cruelty-free.

Q: Where can I buy Just Herbs products?

A: Just Herbs products are available for purchase on their official website as well as major Indian e-commerce platforms like Amazon, Flipkart, and Nykaa.

Q: What is the Just Herbs Refer and Earn program?

A: The Just Herbs Refer and Earn program allows users to earn rewards by referring friends to shop on the Just Herbs website.

Q: How do I participate in the Refer and Earn program?

A: To participate, simply login or sign up on the Just Herbs website and obtain your unique referral code and link from the 'Refer and Earn' page.

Q: What is referral code for Just Herbs?

A: Just Herbs referral code is JHRFR7N433WN9.

Q: How do I share my referral code?

A: Once you have your unique code, share it with your friends on any platform of your choice - social media, messaging apps, email, etc.

Q: What happens when my friends sign up using my code?

A: When your friends sign up using your code and make a purchase, you and your friend both receive rewards.

Q: When do I receive rewards?

A: You receive rewards as soon as the first package ordered by your friend using your referral code gets delivered.

Q: What are the terms and conditions of the Just Herbs Refer and Earn program?

A: Terms and conditions include:

1. Referral program valid on new sign-ups only.

2. Referrals must use the referral link for the reward to be valid.

3. Coupons are valid until December 31, 2024, and can't be combined with other offers.

4. Minimum order value of Rs 999 is required for coupon redemption.

5. Fraudulent transactions may result in cancellation of rewards.

6. Referrers with the most successful referees monthly are eligible for gift hampers.

7. Self-referral is not allowed.

For further queries, contact customersupport@justherbs.in.

Q: What is the value of the rewards?

A: Both the referrer and the referee receive a reward coupon of Rs 500 each.

Q: Are there any restrictions on using the reward coupons?

A: The coupons are valid on orders above Rs 999 and cannot be combined with additional offers or coupons.

Q: Can I refer myself to earn rewards?

A: No, self-referral is not allowed as per the terms and conditions.

Q: How are the monthly gift hampers awarded?

A: Monthly gift hampers are awarded to referrers with the highest number of successful referees, with different thresholds for each prize tier.

Q: Is there a minimum number of successful referees required to be eligible for the gift hampers?

A: Yes, referrers need to have a minimum number of successful referees each month to qualify for the gift hampers.

Q: How do I know if my referrals were successful?

A: You can track the success of your referrals through your account on the Just Herbs website.

Q: What if I have other queries not covered in the terms and conditions?

A: For any other queries, you can reach out to Just Herbs customer support at customersupport@justherbs.in.

Q: Are there any exceptions to the reward program?

A: The reward program follows the terms and conditions outlined, and any exceptions would be addressed by Just Herbs customer support.

Q: Can the rewards be redeemed for cash?

A: The rewards are in the form of gift coupons and cannot be redeemed for cash. They are to be used for purchases on the Just Herbs website only.

Q: Are Just Herbs products scientifically tested?

A: While scientific testing may not be explicitly mentioned, Just Herbs likely conducts safety and efficacy tests. However, the focus remains on Ayurvedic practices and natural ingredients.

Q: Do Just Herbs products have certifications?

A: Just Herbs claims to be free from harmful chemicals and cruelty-free, though specific certifications may vary. It's advisable to check individual product descriptions for details.

Q: How can I choose the right Just Herbs product for my skin/hair concern?

A: Just Herbs provides detailed product descriptions and offers a "Skin Analysis" tool on their website to recommend suitable products based on specific needs.

Q: What is the shelf life of Just Herbs products?

A: Shelf life varies by product and is usually indicated on the packaging. It's recommended to check the expiry date before use.

Q: How should I store Just Herbs products?

A: Just Herbs products are best stored in a cool, dry place away from direct sunlight and heat, as indicated on the product label.

Q: Can I use Just Herbs products during pregnancy or breastfeeding?

A: It's advisable to consult a doctor before using any new skincare or haircare products during pregnancy or breastfeeding, despite Just Herbs' use of natural ingredients.

Q: Does Just Herbs offer samples of their products?

A: Just Herbs may occasionally offer samples or promotions. Check their website or social media for updates on sample availability.

Q: What is Just Herbs' return policy?

A: Return policies may vary by retailer. It's recommended to review the specific return policy of the platform where the product was purchased.

Q: Does Just Herbs have physical stores?

A: Currently, Just Herbs primarily operates online, but they may list authorized physical stores on their website.

Q: Is Just Herbs a sustainable brand?

A: While Just Herbs uses natural ingredients, their sustainability practices may vary. It's advisable to check for any sustainability initiatives on their website.

Q: What specific natural ingredients does Just Herbs use?

A: Just Herbs uses a variety of natural ingredients such as neem, aloe vera, turmeric, and amla, targeting various skin and hair concerns.

Q: How does Just Herbs incorporate Ayurveda into their products?

A: Just Herbs incorporates Ayurvedic principles by using specific herb and botanical combinations believed to address skin and hair concerns, while also balancing doshas and utilizing herbal extracts.