GIVA

Q: What is GIVA, and when was it founded?

A: GIVA is a direct-to-consumer (D2C) brand that specializes in selling affordable fine silver jewelry in India. It was founded in 2019 by Ishendra Agarwal, Nikita Prasad, and Sachin Shetty.

Q: What is the specialty of GIVA's jewelry?

A: GIVA's expertise lies in crafting 925 fine silver jewelry, known for its quality, durability, and shine. They also offer unique and captivating designs, setting them apart from others in the market.

Q: What is GIVA Refer and Earn program?

A: GIVA's Refer and Earn program is a referral system that rewards you for referring your friends to shop for jewelry on the GIVA platform.

Q: What is referral code for GIVA?

A: GIVA referral code is HIMAH3.

Q: How does GIVA's Refer and Earn program work?

A: When you refer a friend to GIVA, and they make a jewelry purchase, you will receive a free gift on your next order as a token of appreciation.

Q: What are the benefits of participating in GIVA's Refer and Earn program?

A: By participating in this program, you can earn free gifts that can be used towards your future purchases, helping you save on your favorite jewelry items.

Q: Do I need a referral code to participate in GIVA's Refer and Earn program?

A: Yes, to refer your friends to GIVA, you will need a referral code. The referral code for GIVA is "HIMAH3."

Q: How do I obtain my referral code from GIVA?

A: Your referral code can typically be found in your GIVA account, under the Refer and Earn section. You may also receive it via email or other communication channels.

Q: How can I refer a friend to GIVA using my referral code?

A: To refer a friend, simply share your unique referral code with them. When they make a jewelry purchase using your code, you'll become eligible for the rewards.

Q: Can I refer multiple friends to GIVA, and will I receive rewards for each referral?

A: Yes, you can refer multiple friends to GIVA, and you will receive rewards for each friend who makes a jewelry purchase using your referral code.

Q: Is there a limit to the number of friends I can refer through the GIVA program?

A: GIVA may have specific terms and conditions regarding the maximum number of referrals you can make. Check their program guidelines for any limitations.

Q: What kind of free gift can I expect to receive through GIVA's Refer and Earn program?

A: The nature of the free gift may vary, and it's typically outlined in the program's terms and conditions. It could be in the form of discounts, free jewelry items, or other incentives.

Q: How will I be notified when I've earned a free gift through the program?

A: GIVA will typically notify you through the contact information associated with your GIVA account. You may receive an email or notification within your account.

Q: Is there an expiration date for the free gift earned through the program?

A: The terms and conditions of GIVA's Refer and Earn program will specify if there is an expiration date for the free gift. It's advisable to use the gift within the specified timeframe.

Q: Can I combine the free gift with other GIVA promotions or discounts?

A: GIVA's policies may determine whether the free gift can be combined with other promotions or discounts. Refer to their guidelines for clarification.

Q: Are there any eligibility criteria for participating in GIVA's Refer and Earn program?

A: GIVA may have specific eligibility criteria, such as being a registered customer or meeting certain purchase requirements. Review their program terms for details.

Q: Can I refer friends who are already registered on GIVA to the program?

A: Some referral programs allow you to refer friends who are already registered on the platform, but this may depend on the specific terms of GIVA's program.

Q: Is there a limit to the number of free gifts I can accumulate through the program?

A: The program terms will specify if there's a limit to the number of free gifts you can accumulate. Check their guidelines for any restrictions.

Q: Where are GIVA's jewelry designs created?

A: GIVA's jewelry designs are created by talented designers from around the world, including countries like France and Iran.

Q: What types of jewelry does GIVA offer?

A: GIVA offers a wide range of jewelry, including earrings, necklaces, bracelets, rings, and pendants.

Q: Is GIVA jewelry affordable for all budgets?

A: Yes, GIVA's jewelry is designed to be accessible to people of all ages and budgets. The brand offers a variety of designs that cater to different price points, making it a great value for your money.

Q: What makes GIVA unique as a D2C brand?

A: GIVA is known for its affordability, unique designs, and accessibility to a wide range of customers. They also offer various gifting options, making it an excellent choice for gift shopping.

Q: How has GIVA established itself in the market?

A: GIVA has rapidly become one of India's fastest-growing D2C brands with a strong online presence and select retail store availability.

Q: What services does GIVA offer to its customers?

A: GIVA is committed to providing a high-quality shopping experience, including services such as free shipping, easy returns, and a lifetime warranty on their jewelry.

Q: Tell me more about the materials used in GIVA's jewelry.

A: GIVA uses high-quality materials for their jewelry. Their silver jewelry is 92.5% pure, and their gold jewelry is either 14K or 18K gold. They also use conflict-free diamonds and other gemstones in their jewelry.

Q: What styles of jewelry can I find at GIVA?

A: GIVA offers a wide variety of jewelry styles to suit every taste and occasion, including everyday wear, party pieces, and wedding jewelry.

Q: Is GIVA jewelry reasonably priced?

A: Yes, GIVA jewelry is priced affordably, making it an excellent choice for those who are budget-conscious. They also provide discounts and promotions throughout the year.

Q: What are the shipping options available for GIVA customers in India?

A: GIVA offers free shipping across India on all orders.

Q: Does GIVA offer international shipping?

A: Yes, GIVA also ships internationally to over 20 countries worldwide.

Q: What is GIVA's exchange and buyback policy?

A: GIVA offers a lifetime exchange and buyback policy on all jewelry purchased from their stores, website, or app in India.

Q: Tell me more about GIVA's lifetime plating service.

A: GIVA offers a lifetime plating service on all of their jewelry. This means you can have your jewelry replated for free at any time.

Q: What additional services does GIVA provide?

A: GIVA offers personalized jewelry options, such as custom engraving and name necklaces, as well as gift vouchers for various occasions. They also have offline stores across India for in-person shopping and trying on jewelry.

Q: How can I personalize jewelry at GIVA?

A: GIVA offers personalized jewelry options, including custom engraving and name necklaces. You can customize your jewelry to make it unique and special.

Q: What are GIVA gift vouchers, and how can I purchase them?

A: GIVA gift vouchers are the perfect gift for any occasion. You can purchase them through their website or in GIVA's offline stores.

Q: Where can I find GIVA's offline stores in India?

A: GIVA has a number of offline stores across India where you can shop for jewelry in person and try it on before making a purchase. You can check their website or contact their customer support for store locations.

Q: Are GIVA's diamonds and gemstones conflict-free?

A: Yes, GIVA uses conflict-free diamonds and other gemstones in their jewelry, ensuring ethical and responsible sourcing.

Q: Do I need to pay extra for GIVA's lifetime exchange, buyback, and plating services?

A: No, these services are offered by GIVA at no additional cost. They provide a lifetime exchange and buyback policy and a lifetime plating service for their jewelry.

Q: What payment methods are accepted when shopping with GIVA?

A: GIVA accepts various payment methods, including credit cards, debit cards, net banking, and digital wallets, to make your shopping experience convenient.

Q: How can I contact GIVA's customer support for inquiries or assistance?

A: You can contact GIVA's customer support through their website, app, or the contact information provided on their official website for any questions or assistance.

Q: Does GIVA offer any warranties on their jewelry other than lifetime warranties?

A: In addition to lifetime warranties, GIVA jewelry may also come with manufacturer's warranties, depending on the specific product. Check the product details for warranty information.

Q: Can I return or exchange a GIVA jewelry item purchased online in a retail store?

A: GIVA allows returns and exchanges for items purchased online at their retail stores, subject to their return policy. Ensure you have the necessary documentation and follow their guidelines.

Q: What is GIVA's commitment to sustainability and ethical practices in the jewelry industry?

A: GIVA is committed to sustainability and ethical practices by using conflict-free diamonds and adhering to responsible sourcing standards, contributing to a more ethical and eco-friendly jewelry industry.

Q: Are there any ongoing loyalty programs or rewards for GIVA customers?

A: GIVA occasionally offers loyalty programs and rewards to their customers, such as discounts, promotions, or exclusive access to new collections. Be sure to stay updated on their website and newsletter for the latest offers.

Q: How can I stay informed about GIVA's latest collections and promotions?

A: You can stay informed about GIVA's latest collections and promotions by subscribing to their newsletter, following their social media accounts, or visiting their official website regularly.