EatClub

Q: What is EatClub and how does it work?

A: EatClub partners with restaurants to provide users with exclusive, last-minute dining offers. Users can browse available deals on the EatClub app, redeem an offer, dine at the restaurant, and pay using the EatClub digital card, which automatically applies the discount.

Q: How do I get started with EatClub?

A: Download the EatClub app from the App Store or Google Play Store, register your personal details, and set up your EatClub digital card by linking a preferred payment method. Once set up, you can browse and redeem dining offers at participating restaurants.

Q: What is the EatClub Refer and Earn program?

A: EatClub’s Refer and Earn program lets you invite your friends to join EatClub. When your friends sign up and place orders using your referral code, both you and your friends earn rewards.

Q: What is the eligibility criteria for EatClub Refer and Earn?

A: To be eligible for the EatClub Refer and Earn program, you must first sign up on EatClub and complete your first order. Only then can you start referring friends and earning rewards.

Q: How do I refer a friend to EatClub?

A: You can refer friends through the EatClub app:

1. Go to the Referral section.

2. Share your unique EatClub referral code or link via WhatsApp, email, or social media.

3. Once your friend signs up and places their first order, rewards are triggered.

Q: What rewards does my friend get for using my EatClub referral code?

A: When your friends use your EatClub referral code, they get a flat ₹200 discount on each of their first 3 orders, totaling up to ₹600 in savings.

Q: What is referral code for EatClub?

A: EatClub referral code is HIMAN390JEG. Also EatClub referral code can be used as an EatClub first order coupon to get ₹200 off.

Q: What rewards do I earn for referring friends on EatClub?

A: You earn 50% credits of your friend’s order bill, up to a total of ₹500 per referral.

For example:

1. On a ₹600 order, you earn ₹300 credits.

2. On a ₹200 order, you earn ₹100 credits.

3. This continues until you reach ₹500 credits per friend.

Q: How can I get ₹200 off on my first three orders with EatClub?

A: As a new user, you can enjoy a flat ₹200 discount on each of your first three orders by using the EatClub referral code HIMAN390JEG. Simply sign up on the EatClub app or website, place your order, and apply Eatsure referral code as coupon code at checkout to claim your discount.

Q: How to use referral code in EatClub?

A: To use a referral code in EatClub:

1. Sign up on the EatClub app or website.

2. Place your first order.

3. At checkout, apply the EatClub referral code in "Enter Coupon Code" section to claim your discount.

Q: Is there a limit to the number of friends I can refer?

A: No, there is no limit to how many friends you can refer. You can invite as many people as you like and earn rewards for each successful referral.

Q: How can I track my referrals and earned credits on EatClub?

A: To track your referral status and credits:

1. Open the EatClub app.

2. Go to the Referral or Rewards section.

3. View details of pending and successful referrals along with earned credits.

Q: Can I use my earned EatClub credits on any order?

A: Yes, you can use your earned credits on any order placed through the EatClub app, giving you full flexibility on savings.

Q: Do my referral credits on EatClub expire?

A: Referral credits typically have an expiry date. Check the EatClub app’s terms and conditions or your rewards section for specific details.

Q: Can I combine EatClub referral credits with other offers or discounts?

A: Yes, you can combine referral credits with other promotions, discounts, or deals available on EatClub, maximizing your savings.

Q: Are there any minimum order requirements to use the EatClub ₹200 off coupon?

A: Yes, to utilize the ₹200 off coupon, a minimum order value is required. For instance, some offers may require a minimum order value of ₹400 to avail the ₹200 discount. Please check the specific terms and conditions of the coupon for exact details.

Q: Is EatClub's Refer and Earn program available in all cities?

A: The program is available in cities where EatClub operates. To confirm availability in your area, check the EatClub app or website.

Q: What is the EatClub digital card, and how does it function?

A: The EatClub digital card is a prepaid Mastercard stored in your Apple or Google Wallet. It allows you to pay your bill at participating restaurants seamlessly, with the redeemed offer automatically applied, eliminating the need to discuss discounts with restaurant staff.

Q: Do I need to inform restaurant staff about my EatClub offer upon arrival?

A: No, there's no need to inform the staff. Simply walk in, enjoy your meal, and when it's time to pay, use your EatClub digital card. The discount will be automatically applied without any discussion.

Q: Can I make reservations using EatClub offers?

A: EatClub offers are designed for walk-in customers only. Reservations are not permitted when using an EatClub deal, as offers are created by venues to fill available space during quieter times.

Q: Are there any fees associated with using the EatClub digital card?

A: EatClub charges a service fee for using the EatClub card payment system, ranging from 1% to 4% of the total amount charged, with a minimum fee of $0.20 AUD. Some merchants may also charge additional fees for using the card.

Q: Can I combine the EatClub ₹200 off coupon with other promotions or discounts?

A: Generally, the ₹200 off coupon cannot be combined with other offers. It's advisable to review the terms and conditions associated with the coupon to understand any restrictions on combining promotions.

Q: What should I do if my EatClub digital card doesn't work at a restaurant?

A: First, try tapping your EatClub card a second time. If it still doesn't work, use a different card to pay the full bill and keep your receipt. Then, open your offer confirmation in the app, request support, and follow the prompts to submit a refund request. EatClub's support team will process your request promptly.

Q: Can I use other promotions or discounts in conjunction with an EatClub offer?

A: No, EatClub offers cannot be combined with other promotions, specials, or discounts. Each offer is standalone and must be used independently to ensure fairness to all users and participating venues.

Q: What happens if I don't cancel an offer I can't use?

A: If you don't cancel an offer you can't use, it prevents others from redeeming and enjoying that offer. It's important to cancel any offers you won't be using to maintain fairness and respect within the EatClub community.

Q: How does EatClub ensure the security of my payment information?

A: Your personal credit card details are safely encrypted and stored by EatClub's payment partner, Stripe, which uses 256-bit encryption technology to protect your information. This ensures that your payment details remain secure when using the EatClub digital card.