DrinkPrime

Q: What is DrinkPrime and how does it work? 

A: DrinkPrime is an IoT-enabled water purifier on rent, offering safe and purified drinking water to users in India. It connects with the DrinkPrime mobile app, allowing users to monitor water quality, track consumption, and manage subscriptions easily. The purifier uses multistage filtration systems like RO, UV, Copper, and Alkaline filters to ensure pure and healthy water.

Q: What is the DrinkPrime Refer and Earn program?

A: The DrinkPrime Refer and Earn program allows you to earn rewards by inviting your friends to install DrinkPrime. When your referral successfully installs DrinkPrime at their home, you earn ₹500 – ₹1000 per referral, and your friend gets ₹200 after the 7-day trial period.

Q: How does the DrinkPrime referral program work?

A: The DrinkPrime Refer and Earn program follows a simple 5-step process:

1. Share your unique DrinkPrime referral link/code with your friends.

2. Your friend submits their details and places an order for DrinkPrime.

3. DrinkPrime is installed at their home.

4. After the 7-day trial period, rewards are credited to your DrinkPrime Wallet.

You can redeem the amount from your DrinkPrime Wallet to your bank account.

Q: What is referral code for DrinkPrime?

A: DrinkPrime referral code is O8W7LCUG.

Q: How can I use a DrinkPrime referral code?

A: If you are a new user, follow these steps to use a DrinkPrime referral code:

1. Download and install the DrinkPrime app.

2. Sign up and enter the DrinkPrime referral code O8W7LCUG during the registration process.

3. Complete the order and install DrinkPrime at your home.

4. After the 7-day trial period, you will receive ₹200, and the referrer will get ₹500 – ₹1000 in their DrinkPrime Wallet.

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Q: What should I do if my DrinkPrime referral code is not working?

A: If your DrinkPrime referral code is not working, try the following:

✔️ Ensure that you entered the correct DrinkPrime referral code.

✔️ Check if the DrinkPrime referral program is currently active.

✔️ Confirm that you are a new user, as referral codes are valid only for first-time users.

✔️ Contact DrinkPrime customer support through the DrinkPrime app if the issue persists.

Can I use multiple DrinkPrime referral codes?

A: No, you can use only one DrinkPrime referral code when signing up. Each new user can apply a single DrinkPrime referral code to avail of the referral benefits.

Q: What qualifies as a “Successful Referral” in the DrinkPrime program?

A: A referral is considered successful in the DrinkPrime Refer and Earn program when:

✔️ Your friend installs DrinkPrime at their home.

✔️ The 7-day trial period is completed.

✔️ The system verifies the installation of DrinkPrime.

Once all these conditions are met, you receive your referral reward in the DrinkPrime Wallet within 3 working days.

Q:  How much can I earn from the DrinkPrime referral program?

A: Your earnings increase as you refer more people to DrinkPrime:

• Refer 1 person → Earn ₹500 per referral

• Refer 2+ people → Earn ₹750 per referral

• Refer 6+ people → Earn ₹1000 per referral

There is no limit to the number of people you can refer to DrinkPrime, so the more you refer, the more you earn.

Q: How much does my friend (referee) get in the DrinkPrime referral program?

A: Your friend will receive ₹200 in their DrinkPrime Wallet after successfully installing DrinkPrime and completing the 7-day trial period.

Q: How can I withdraw my DrinkPrime referral earnings?

A: Once your referral reward is credited to your DrinkPrime Wallet, you can redeem the amount to your bank account directly through the DrinkPrime app.

Q: How long does it take to receive the DrinkPrime referral reward?

A: After a successful referral in the DrinkPrime Refer and Earn program, your reward will be credited to your DrinkPrime Wallet within 3 working days.

Q: Where can I find my unique DrinkPrime referral code or link?

A: Your unique DrinkPrime referral link/code is available in the DrinkPrime app. Simply log in, go to the Refer & Earn section, and share the link via WhatsApp, SMS, or social media.

Q: Can I refer multiple people in the DrinkPrime referral program? Is there a limit?

A: No, there is no limit in the DrinkPrime Refer and Earn program. You can refer as many people as you want, and your rewards will increase as you refer more people to DrinkPrime.

Q: What happens if my friend cancels the order or does not install DrinkPrime?

A: If your friend cancels the order or does not complete the DrinkPrime installation, the referral will not be considered successful, and you will not receive the reward. Rewards in the DrinkPrime referral program are given only for successful installations.

Q: How can I track my referrals and earnings in the DrinkPrime app?

A: You can track all your DrinkPrime referrals, earnings, and successful installations in the “Track My Referrals” section of the DrinkPrime app.

Q: Why haven’t I received my DrinkPrime referral reward yet?

A: If you haven’t received your DrinkPrime referral reward:

✅ Ensure your friend has installed DrinkPrime at their home.

✅ Confirm that the 7-day trial period of DrinkPrime has been completed.

✅ Wait 3 working days after the trial for the reward to be credited.

✅ Check the DrinkPrime Wallet section in the DrinkPrime app.

If you still face issues, contact DrinkPrime Support through the DrinkPrime app.

Q: How can I monitor the health of my DrinkPrime purifier? 

A: You can monitor your DrinkPrime purifier's health through the DrinkPrime app. The app provides real-time data on water quality, filter status, and purifier performance. This helps ensure that your drinking water remains safe and clean at all times.

Q: What subscription plans does DrinkPrime offer? 

A: DrinkPrime offers flexible rental plans based on your water usage:

• Solo: 130 liters/month

• Couple: 200 liters/month

• Family: 500 liters/month

• Unlimited: Unlimited liters/month

Each plan has different monthly pricing, starting at ₹299/month, depending on your selected usage and tenure.

Q: Is there a security deposit for using DrinkPrime? 

A: Yes, DrinkPrime requires a security deposit of ₹1,500, which is fully refundable when you decide to cancel or return the purifier. This ensures a risk-free experience for users.

Q: What makes DrinkPrime purifiers different from regular water purifiers? 

A: DrinkPrime offers advanced purification with its IoT-enabled, multistage filtration system (RO + UV + Copper or Alkaline filters). It also comes with lifetime free maintenance, zero upfront cost, and affordable pricing starting at ₹1/liter. This makes DrinkPrime a smart, cost-effective alternative to traditional purifiers.

Q: What are the benefits of DrinkPrime’s Copper and Alkaline filters? 

A: The Copper filter adds the natural goodness of copper to your drinking water, which is known for its health benefits, including anti-bacterial properties. The Alkaline filter helps maintain the pH balance of your water, making it more beneficial for your health.

Q: How do I recharge my DrinkPrime purifier? 

A: You can recharge your DrinkPrime directly from the app in just a few seconds. This ensures that you never run out of purified water. You can also top up your purifier with additional liters if needed.

Q: How do I switch or upgrade my subscription plan? 

A: Switching or upgrading your DrinkPrime subscription plan is simple through the DrinkPrime app. You can select a new plan that suits your needs, whether it's a different usage level or an extended tenure, without any hassle.

Q: What if my DrinkPrime purifier faces any issues? 

A: If your purifier encounters any issues, you can report them through the app. You can also track the status of your support ticket, and the DrinkPrime team will assist you promptly to resolve the issue.

Q: How is DrinkPrime’s customer service? 

A: DrinkPrime provides top-notch customer service. The app allows you to report issues, leave feedback, and track your tickets. The company also offers proactive maintenance checks, ensuring that your purifier works efficiently without any manual coordination required.

Q: What areas does DrinkPrime operate in? 

A: Currently, DrinkPrime operates in major cities like Bengaluru, Hyderabad, Delhi, Gurugram, Ghaziabad, Faridabad, Noida, Mumbai, and Pune. You can check if DrinkPrime is available in your city through the website or app.

Q: What’s included in DrinkPrime’s maintenance service? 

A: DrinkPrime offers lifetime free maintenance for all its purifiers. This includes regular maintenance checks and filter replacements to ensure that your purifier functions optimally throughout its lifespan.

Q: Can I try DrinkPrime before committing to a long-term subscription? 

A: Yes, DrinkPrime offers a 7-day risk-free trial, allowing you to experience the service before making a commitment. If you're not satisfied, you can cancel without any charges.

Q: How do I refer friends to DrinkPrime? 

A: You can refer friends to DrinkPrime through the app. By referring others, you can earn exciting rewards worth up to ₹1 lakh. The more friends you refer, the more rewards you can collect!

Q: How can I subscribe to DrinkPrime? 

A: To subscribe to DrinkPrime, simply download the DrinkPrime app, provide your details, and choose the most suitable plan for your needs. The DrinkPrime team will handle installation and setup at your convenience. You can also visit their website to learn more and request a new purifier.