Celio

Q: What is Celio?

A: Celio is a renowned men's ready-to-wear brand that offers a wide range of fashionable clothing and accessories. It specializes in urban fashion, providing stylish and trendy options for men.

Q: When was Celio founded?

A: Celio was founded in 1985 by Marc and Laurent Grosman. Since its inception, the brand has grown to become a leading name in the men's fashion industry.

Q: How does the Celio Refer and Earn program work?

A: The Celio Refer and Earn program allows you to refer your friends to Celio and earn credits. Here's how it works:

• Tell a friend: Log in to your account to get your unique celio referral code or link and share it with your friends.

• Friend places an order: When your friend spends a minimum of ₹3000 and uses your referral link or code, they will get ₹500 off on their order. The discount will be automatically applied at checkout.

• Enjoy together: For every successful referral, you will earn ₹500 in credits. You will receive an email notification when your credits are ready to be used. Look out for boosted referral activity.

Q: How does the Celio Referral Scheme work?

A: If the Referee clicks through your referral link, the discount code will be automatically applied at checkout. If the Referee is using a celio referral code, they must enter it at checkout to avail the discount.

Q: What is referral code for Celio?

A: Celio referral code is HIMANSHU-R4H.

Q: What qualifies as a new customer for the referral program?

A: A new customer, also known as a Referee, is a natural person who has not previously placed an order with Celio. If the Referee has an account on the Celio website but hasn't placed an order before, they can participate in the Celio Referral Scheme using the provided referral link or code.

Q: How long does it take to receive my reward for a referral?

A: Rewards for successful referrals will be received within 24 hours after the dispatch date of your friend's order. Once the order is dispatched, you can expect to receive your referral credits.

Q: When will my awarded credit expire?

A: Any rewarded credit you receive through the Celio Referral Scheme will expire after 12 months. Be sure to use your credits before they expire.

Q: Are there any restrictions that apply to the Celio Referral Scheme?

A: Yes, there are a few restrictions to be aware of:

• The Referee must place an order with a value of at least the minimum value specified on the Celio website.

• The Celio Referral Scheme excludes discounted products and subscription products.

• If you are participating in the Celio Referral Scheme, you may not be able to participate in other affiliate schemes, cash-back offers, or similar promotions.

• The credits earned from the Celio Referral Scheme can only be spent on the Celio website and cannot be redeemed for cash or transferred.

• If the Referee cancels their order within 3 days of dispatch, you will not qualify for any credit.

Q: In which currency will I receive my credit for the Celio Referral Scheme?

A: The credit you receive through the Celio Referral Scheme will be in the default currency of the Celio website.

Q: Where is Celio based?

A: Celio is based in Paris, France. It originated in France and has expanded its presence globally over the years.

Q: How many countries is Celio present in?

A: Celio has a strong international presence and operates in more than 50 countries worldwide. It has successfully expanded its reach across various regions, making its products accessible to customers globally.

Q: How many stores does Celio have?

A: Celio currently has over 1100 physical stores worldwide. These stores are located in different countries and cities, allowing customers to explore and purchase Celio's products in person.

Q: What products does Celio offer?

A: Celio offers a diverse range of men's clothing and accessories. Their product lineup includes shirts, t-shirts, trousers, jeans, suits, jackets, sweaters, shoes, belts, ties, socks, and various other accessories. They cater to different styles, occasions, and preferences.

Q: Does Celio have an online store?

A: Yes, Celio has an official online store where customers can conveniently shop for their desired products. The online store offers the same range of products as the physical stores, making it easy for customers to browse and purchase from anywhere.

Q: Do I need to register to shop at Celio's online store?

A: Yes, in order to make a purchase from Celio's online store, you are required to register an account. Registering allows you to access features such as saving your preferences, tracking orders, managing your personal information, and receiving updates on new arrivals and exclusive promotions.

Q: How can I register on Celio's website?

A: To register on Celio's website, follow these steps:

1. Visit www.celio.in (or the appropriate Celio website for your country).

2. Click on the "Account" icon located in the top right corner of the website.

3. From the drop-down menu, select the "Register" option.

4. Fill in the required information, such as your name, email address, and password.

5. Complete the registration process by following any additional prompts or verification steps.

Q: What are the benefits of registering on Celio's website?

A: Registering on Celio's website provides several benefits, including:

• Personalized shopping experience tailored to your preferences.

• Easy tracking of orders and order history.

• Quick access to saved items and a wish list feature.

• Faster checkout process for future purchases.

• Exclusive access to promotions, discounts, and special offers.

• Updates on new arrivals and latest fashion trends.

Q: Does Celio offer international shipping?

A: Yes, Celio offers international shipping to select countries. The availability and cost of international shipping may vary depending on the destination. During the checkout process, you will be able to view the available shipping options for your location.

Q: What is Celio's return policy?

A: Celio's return policy allows customers to return or exchange products within a specified time frame, usually 30 days from the date of purchase. The items being returned must be in their original condition with tags attached. Detailed instructions and guidelines for returns can be found on the Celio website or by contacting their customer support team.