Airtel Xstream Fiber

Q: What is Airtel Xstream Fiber?

A: Airtel Xstream Fiber is Airtel's high-speed broadband internet service delivered through fiber optic cables. It offers faster and more reliable internet speeds compared to traditional DSL connections, making it ideal for streaming, gaming, and working from home.

Q: What are the advantages of fiber optic internet over traditional broadband?

A: Fiber optic internet provides several advantages over traditional broadband:

• Faster Speeds: Fiber delivers significantly faster download and upload speeds, enabling smooth 4K streaming, lag-free gaming, and quick file transfers.

• Reliability: Fiber connections are less susceptible to weather interference and signal degradation, ensuring a stable connection even during peak usage.

• Low Latency: Fiber's low latency is crucial for real-time applications like video calls and online gaming, minimizing delays.

• Future-Proof: Fiber technology can easily accommodate increasing bandwidth demands, making it a future-proof investment.

Q: What internet speed plans does Airtel Xstream Fiber offer?

A: Airtel Xstream Fiber offers a range of plans with varying speeds to cater to different needs. These include plans with speeds of 40 Mbps, 100 Mbps, 200 Mbps, 300 Mbps, and even up to 1 Gbps.

Q: What is the Airtel Xstream Fiber Refer and Earn program?

A: The Refer and Earn program allows existing Airtel Xstream Fiber customers to refer the Airtel Xstream Fiber service to their friends and family members and earn exciting rewards in the form of discount coupons or cashback.

Q: How much can I earn by referring Airtel Xstream Fiber?

A: You can earn up to ₹300 in the form of a discount coupon for every successful referral of Airtel Xstream Fiber, postpaid, DTH, or Airtel Black services. For Airtel Xstream Fiber prepaid referrals, you can earn ₹100.

Q: How do I refer someone for Airtel Xstream Fiber?

A: You can refer Airtel Xstream Fiber through the Airtel Thanks app. Open the app, select the "Refer and Earn" option, choose the Airtel Xstream Fiber service you want to refer, and share the referral link with your friends or family.

Q: What are the steps involved in the Refer and Earn process for Airtel Xstream Fiber?

A: The process involves four easy steps: invite your friends, choose the Airtel Xstream Fiber service to refer, share the referral link, and receive the ₹300 coupon once your friend activates the Airtel Xstream Fiber service using your link.

Q: Can I refer multiple services, including Airtel Xstream Fiber, simultaneously?

A: Yes, you can refer multiple Airtel services, such as Airtel Xstream Fiber, postpaid, DTH, Airtel Black, and prepaid, through the Airtel Thanks app and earn rewards for each successful referral.

Q: How will I receive my coupon or cashback for referring Airtel Xstream Fiber?

A: You will receive a notification via SMS once your coupon or cashback is activated. The coupon or cashback will be credited to your Airtel Thanks app after the referred person activates the Airtel Xstream Fiber service.

Q: Can I use my Airtel Xstream Fiber coupon for multiple transactions?

A: No, one Airtel Xstream Fiber coupon can be applied at a time, and the entire amount has to be redeemed in one go. If the coupon value is higher than the recharge or bill payment value, the remaining balance cannot be utilized separately and will lapse.

Q: How do I claim my reward for referring Airtel Xstream Fiber?

A: To claim your reward for referring Airtel Xstream Fiber, follow these three simple steps: open the Airtel Thanks app to pay your bills, apply the coupon at the time of bill payment, and get an instant ₹300 off.

Q: Is there a limit to the number of referrals I can make for Airtel Xstream Fiber?

A: No, there is no limit to the number of referrals you can make for Airtel Xstream Fiber. You can refer as many people as you want and earn up to ₹300 for every successful Airtel Xstream Fiber referral.

Q: Can I refer the same person multiple times for Airtel Xstream Fiber?

A: No, you cannot refer the same person multiple times for Airtel Xstream Fiber. Each referral must be for a unique individual who has not previously been referred by you for the Airtel Xstream Fiber service.

Q: How long is the Airtel Xstream Fiber coupon valid for?

A: The validity period of the Airtel Xstream Fiber coupon may vary, so it's recommended to check the expiry date and use the coupon before it expires.

Q: Can I transfer my Airtel Xstream Fiber coupon to someone else?

A: No, the coupon or cashback earned through the Refer and Earn program for Airtel Xstream Fiber is non-transferable and can only be used by the person who earned it.

Q: What happens if the referred person cancels or discontinues the Airtel Xstream Fiber service?

A: If the referred person cancels or discontinues the Airtel Xstream Fiber service within a specific period (e.g., 90 days), the referral may be considered invalid, and the earned coupon or cashback may be revoked.

Q: Can I refer someone who is already an Airtel customer to Airtel Xstream Fiber?

A: Yes, you can refer an existing Airtel customer to subscribe to the Airtel Xstream Fiber service and earn the referral reward.

Q: Is the Refer and Earn program for Airtel Xstream Fiber available in all regions?

A: The availability of the Refer and Earn program for Airtel Xstream Fiber may vary based on region or location. It's best to check with Airtel customer care or the Airtel Thanks app for updated information on the program's availability in your area.

Q: Can I refer Airtel Xstream Fiber to businesses or only residential customers?

The Refer and Earn program for Airtel Xstream Fiber typically applies to both residential and business customers, allowing you to refer Airtel Xstream Fiber to individuals or businesses.

Q: Are there any terms and conditions associated with the Refer and Earn program for Airtel Xstream Fiber?

A: Yes, there are specific terms and conditions associated with the Refer and Earn program for Airtel Xstream Fiber, such as eligibility criteria, validity periods, and usage restrictions. It's important to review these terms and conditions before participating in the program.

Q: How can I track my referrals and earned rewards for Airtel Xstream Fiber?

A: The Airtel Thanks app provides a dedicated section or dashboard where you can track your referrals for Airtel Xstream Fiber, monitor the status of your earned rewards, and view the coupon or cashback balance.

Q: Can I refer Airtel Xstream Fiber to someone living in a different city or state?

A: Yes, you can refer Airtel Xstream Fiber to anyone, regardless of their location, as long as the Airtel Xstream Fiber service is available in their area.

Q: What should I do if I encounter any issues with the Refer and Earn program for Airtel Xstream Fiber?

A: If you encounter any issues or have questions about the Refer and Earn program for Airtel Xstream Fiber, you can contact Airtel customer care or seek assistance through the Airtel Thanks app for further support and guidance.

Q: How much does Airtel Xstream Fiber cost?

A: The cost of Airtel Xstream Fiber varies depending on the chosen speed plan, additional services (like bundled OTT subscriptions), and any ongoing promotions. You can check the latest pricing on the Airtel website or app.

Q: Is there an installation fee for Airtel Xstream Fiber?

A: Airtel generally charges a one-time installation fee for new connections, but this fee might be waived or discounted during certain promotional periods. It's best to confirm the current installation fee with Airtel directly.

Q: Can I get unlimited data with Airtel Xstream Fiber?

A: Yes, Airtel Xstream Fiber plans typically come with unlimited data, allowing you to use the internet without worrying about data caps or overage charges.

Q: What is the Airtel Xstream Box?

A: The Airtel Xstream Box is an Android TV-based set-top box that offers access to live TV channels, streaming apps, and on-demand content. It comes bundled with certain Airtel Xstream Fiber plans.

Q: Does Airtel Xstream Fiber offer any free OTT subscriptions?

A: Yes, select Airtel Xstream Fiber plans include free subscriptions to popular OTT platforms like Amazon Prime Video, Disney+ Hotstar, and others. The specific platforms vary depending on the plan.

Q: Can I use my existing Wi-Fi router with Airtel Xstream Fiber?

A: While technically possible, Airtel recommends using their provided router for optimal performance and compatibility with their network.

Q: How do I check the Airtel Xstream Fiber availability in my area?

A: You can check the availability of Airtel Xstream Fiber in your area by visiting the Airtel website or app and entering your address or pin code.

Q: How long does it take to get Airtel Xstream Fiber installed?

A: The installation time for Airtel Xstream Fiber can vary depending on several factors, including the availability of technicians in your area and any necessary infrastructure work. However, Airtel generally aims to complete installations within a few days.

Q: What is Airtel Thanks?

A: Airtel Thanks is Airtel's rewards program that offers various benefits to its customers, including discounts, cashback, exclusive content, and priority customer service. Airtel Xstream Fiber users can also earn reward points through the Airtel Thanks app.

Q: How do I contact Airtel customer care for Xstream Fiber issues?

A: You can reach Airtel customer care for Xstream Fiber through multiple channels, including phone, email, social media, or by visiting an Airtel store. You can find the contact details on the Airtel website or app.

Q: Is Airtel Xstream Fiber available in all cities in India?

A: Airtel Xstream Fiber is expanding its coverage rapidly, but it might not be available in all cities or areas within India yet. You can check the latest availability on the Airtel website.

Q: What is the difference between Airtel Xstream Fiber and Airtel Xstream AirFiber?

A: Airtel Xstream Fiber is delivered through fiber optic cables, while Airtel Xstream AirFiber is a wireless broadband solution that uses 5G technology to provide high-speed internet without the need for wired connections.

Q: Can I upgrade or downgrade my Airtel Xstream Fiber plan?

A: Yes, you can upgrade or downgrade your Airtel Xstream Fiber plan based on your needs. Contact Airtel customer care to initiate the plan change.

Q: Does Airtel Xstream Fiber offer any benefits for businesses?

A: Yes, Airtel Xstream Fiber also offers specialized plans and services for businesses, including dedicated leased lines, static IP addresses, and enhanced customer support.

Q: Is there a contract period for Airtel Xstream Fiber plans?

A: Airtel Xstream Fiber plans typically don't have a mandatory contract period. However, some promotional offers might come with a minimum lock-in period.

Q: Can I relocate my Airtel Xstream Fiber connection to a new address?

A: Yes, you can relocate your Airtel Xstream Fiber connection to a new address, but this might involve some charges and require a technician visit for reinstallation.

Q: What should I do if I experience slow internet speed or connection issues with Airtel Xstream Fiber?

A: If you experience slow internet speed or connection issues, you can try restarting your router, checking for any loose connections, or contacting Airtel customer care for assistance.