1mg

Q: What is Tata 1mg?

A: TATA 1mg is an online pharmacy and healthcare platform that offers a wide range of authentic prescription and over-the-counter medicines, healthcare products, and diagnostic services. It aims to provide affordable and convenient access to quality healthcare solutions.

Q: How can I order medicines from TATA 1mg?

A: To order medicines from TATA 1mg, you can visit their website or mobile app, search for the required medicines, add them to your cart, and proceed to checkout. You can upload prescriptions and complete the payment process securely.

Q: How does the TATA 1mg referral program work?

A: The TATA 1mg referral program is available only on their mobile apps (Android and iOS). It allows existing users to invite friends and earn rewards, called NeuCoins, when their referrals sign up and place their first order.

Q: What is TATA 1mg Referral Code?

A: TATA 1mg Referral Code is RIZS08.

Q: What are NeuCoins, and how can they be used?

A: NeuCoins are the rewards credited to users' accounts through the TATA 1mg referral program. These NeuCoins can be redeemed at checkout, either partially or fully, to pay for orders on the platform.

Q: How many NeuCoins can I earn through the referral program?

A: You can earn up to 50 NeuCoins through the TATA 1mg referral program by referring a maximum of two friends who successfully sign up and place their first order.

Q: How do I refer a friend through the TATA 1mg referral program?

A: To refer a friend, you need to share your unique referral code with them. Once they download the TATA 1mg app, sign up using your referral code, and place their first order, you will receive the referral rewards.

Q: When are the referral rewards credited to my account?

A: The referral rewards (NeuCoins) are credited to your account once your friend's first order is successfully delivered. If the order is canceled, no rewards will be credited.

Q: Can I use the referral program on the TATA 1mg website?

A: No, the referral program is valid only for new installs and sign-ups through their mobile apps (Android and iOS). It is not applicable on the website.

Q: Is there a limit to the number of friends I can refer?

A: Yes, you can refer a maximum of two friends through the referral program and earn up to 50 NeuCoins.

Q: Can I combine NeuCoins with other payment methods?

A: Yes, you can use NeuCoins in combination with other payment methods like credit/debit cards or net banking when checking out on TATA 1mg. You can either redeem 100% of your NeuCoins or use a portion of them along with other payment options.

Q: Are there any terms and conditions associated with the referral program?

A: Yes, TATA 1mg reserves the right to modify or change the terms and conditions of the referral program at any time. It is advisable to review the latest terms and conditions on their platform.

Q: Can TATA 1mg suspend or terminate the referral program?

A: Yes, TATA 1mg has the discretion to suspend or terminate the referral program or any user's participation in it at any time, without prior notice.

Q: Are there any restrictions on the types of orders eligible for referral rewards?

A: There seem to be no specific restrictions mentioned regarding the types of orders eligible for referral rewards. As long as your referred friend places their first order successfully and it is delivered, you should receive the NeuCoins reward.

Q: Can I earn referral rewards multiple times from the same friend?

A: No, the referral program rewards are applicable only for the first successful order placed by your referred friend. Subsequent orders from the same friend will not earn you additional NeuCoins.

Q: Are the referral rewards transferable?

A: No specific information is provided regarding the transferability of NeuCoins earned through the referral program. It is advisable to check the terms and conditions on the TATA 1mg platform for any limitations or restrictions on transferring or sharing NeuCoins.

Q: How long do NeuCoins remain valid in my account?

A: The information does not mention any expiration or validity period for NeuCoins earned through the referral program. It is recommended to check with TATA 1mg's customer support or review their policies for any details regarding the validity of NeuCoins in your account.

Q: Is TATA 1mg a legitimate online pharmacy?

A: Yes, TATA 1mg is a legitimate and trusted online pharmacy backed by the Tata Group. It follows strict quality control measures and adheres to all applicable laws and regulations governing the sale of medicines online.

Q: What are the payment options available on TATA 1mg?

A: TATA 1mg accepts various payment methods, including credit/debit cards, net banking, UPI, and mobile wallets, ensuring a secure and hassle-free transaction process.

Q: How quickly does TATA 1mg deliver orders?

A: TATA 1mg offers prompt delivery services, with most orders being shipped within 24-48 hours. Delivery times may vary based on the location and availability of the products.

Q: Does TATA 1mg offer discounts or deals?

A: Yes, TATA 1mg frequently offers discounts, cashback offers, and deals on various medicines and healthcare products, making them more affordable for customers.

Q: Can I return or exchange products purchased from TATA 1mg?

A: TATA 1mg has a convenient return and exchange policy for eligible products, subject to certain conditions. You can refer to their website or customer support for more details.

Q: Does TATA 1mg provide prescription upload and refill services?

A: Yes, TATA 1mg allows customers to upload prescriptions and manage refill orders conveniently through their website or mobile app, simplifying the process of accessing essential medicines.

Q: What is the TATA 1mg Health Buddy program?

A: The TATA 1mg Health Buddy program is a comprehensive healthcare initiative that offers personalized health consultations, reminders, and tracking services to help users manage their healthcare needs effectively.

Q: Can I trust the quality of medicines sold on TATA 1mg?

A: TATA 1mg sources its medicines and healthcare products from authorized and reputable manufacturers, ensuring the highest quality standards. They also have stringent quality checks in place to maintain product integrity.

Q: Does TATA 1mg offer home sample collection services?

A: Yes, TATA 1mg provides convenient home sample collection services for various diagnostic tests, making it easier for customers to get tested without having to visit a diagnostic center.

Q: Can I buy supplements and wellness products on TATA 1mg?

A: In addition to medicines, TATA 1mg offers a wide range of supplements, vitamins, and wellness products from trusted brands, catering to various health and fitness needs.

Q: Is my personal and medical information secure on TATA 1mg?

A: TATA 1mg follows strict data privacy and security measures to protect customers' personal and medical information, ensuring confidentiality and compliance with relevant laws and regulations.

Q: Does TATA 1mg have a customer support service?

A: Yes, TATA 1mg provides dedicated customer support through various channels, including phone, email, and live chat, to assist customers with their queries and concerns.

Q: Can I track my order on TATA 1mg?

A: TATA 1mg offers order tracking facilities, allowing customers to monitor the status of their orders from placement to delivery, ensuring transparency and peace of mind.

Q: What is the TATA 1mg Subscription service?

A: The TATA 1mg Subscription service enables customers to set up recurring orders for their essential medicines and healthcare products, ensuring timely refills and uninterrupted access to their required items.

Q: Does TATA 1mg offer consultations with healthcare professionals?

A: Yes, TATA 1mg provides online consultations with experienced healthcare professionals, including doctors, nutritionists, and fitness experts, enabling customers to seek advice and guidance on various health-related matters.

Q: Can I purchase medical devices and equipment on TATA 1mg?

A: In addition to medicines and healthcare products, TATA 1mg offers a selection of medical devices and equipment, such as blood pressure monitors, glucometers, and other essential healthcare accessories.

Q: Does TATA 1mg have a mobile app?

A: Yes, TATA 1mg has a user-friendly mobile app available for both Android and iOS devices, allowing customers to access their services, place orders, and manage their healthcare needs on the go.

Q: What are the benefits of using TATA 1mg?

A: Some of the key benefits of using TATA 1mg include convenient access to authentic medicines and healthcare products, competitive pricing, secure transactions, reliable delivery services, and a commitment to customer satisfaction.