Online bus booking in India has become increasingly popular and convenient, with several platforms offering this service. Travel has been made easier with the launch of public transport services like Zingbus and Abhibus. Zingbus and Abhibus are online bus ticket booking platforms that allows users to search for bus routes, compare prices, and make reservations across various cities in India. They offer a variety of options in terms of bus types, amenities, and routes.
But which of the two is better? Here is a concise comparison between Zingbus Vs Abhibus so you can decide for yourself and have the best travel experience!
Table of Content:
About Zingbus and Abhibus:
Zingbus
Zingbus was founded in 2019 and has grown rapidly since then. Zingbus is an emerging brand in the intercity bus travel industry that aims to provide an affordable and dignified travel experience. It is an Indian startup that aspires to provide safe, reliable, and affordable travel to its users across India. Zingbus is focused on raising the bar of intercity travel experience in India. They are based in Haryana, India. Zingbus specializes in the bus operating industry and aims to make safe and reliable travel accessible for everyone. They aggregate fleets of buses to provide end-to-end intercity travel services to customers.
Also Read: Zingbus Refer and Earn
Abhibus
Abhibus is an online ticket booking platform that offers easy booking services for various bus services in India. It was founded in 2007 and is headquartered in Hyderabad, India. The company provides a platform that allows bus travelers to book tickets conveniently from their homes and offices. The company has also received funding, with its latest funding round being a Series A round in November 2015, raising $9.12 million. Abhibus has been acquired or merged with another company, although the specific details of the acquisition/merger are not mentioned.
Also Read: Abhibus Refer and Earn
Route Network:
Both provide routes all over India and cover a wide network of bus operators, making it convenient for users to find and book bus tickets for their preferred destinations. This is a brief example of the total route coverage provided by them.
Zingbus | Abhibus |
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Booking Process:
Both Zingbus and Abhibus have a user interface that is easy to navigate through on website and app. Booking process itself consists only of mainly 4 steps.
Steps are similar for both services:
Step 1 – Pick your boarding point, destination, date and time.
Step 2 – Enter your name, phone number, email and other such details.
Step 3 – Choose the bus and seats as per your liking.
Step 4 – Apply codes/discounts and make payment.
The confirmation email or message you will receive will be your ticket.
Some useful tips:
Booking tab and instructions both provided on the websites.
Pre-planned routes provided for ease of choosing.
Basic customer details like name, email, phone number are required to book a ticket.
Payment accepted through UPI, Credit or Debit cards, Net Banking and even online wallets such as Amazon Pay Balance, Paytm etc.
Ticket Prices:
For the ease of understanding, here is a comparison of ticket prices from New Delhi, Delhi to Manali, Himachal Pradesh, with Boarding Point as Majnu Ka Tila. Prices may vary and coupons/discounts have been provided on both platforms.
Zingbus | Abhibus |
Additional fares: GST +Rs. 46 Travel Protection +Rs. 10 Climes +Rs. 3 Coupon discount -Rs. 125
Total: Rs. 981
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Additional fares: Bus Partner GST +Rs. 49.95 Service Charge +Rs. 17.98 Free Cancellation Charge +Rs. 69.00 Bus Partner Discount -Rs. 50.00 Travel Insurance +Rs. 10 AbhiCash (refund) -Rs. 25
Total: Rs. 1070.93
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Bus Operators and Types of Buses:
Both services have good and reputed operators taking care of the passengers. Quality of both bus services are good as they both provide air conditioned and clean environment for travellers.
Zingbus | Abhibus |
2. Garuda plus (volvo / benz a.c multi axle) 3. Amaravathi (volvo / scania a.c multi axle) 4. Super luxury (non-ac, 2 + 2 push back) 5. Ultra deluxe (non-ac, 2+2 push back)
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1. AC Buses 2. Non-AC Buses 3. Ordinary Buses 4. Mini Buses 5. Super Luxury (Non-AC Seater) 6. Volvo AC Buses 7. Sleeper AC Buses 8. Sleeper Buses 9. Deluxe Buses 10. Sleeper Cum Seater AC 11. Double Decker Buses 12. Mercedes buses 13. Non-Mercedes buses 14. Electric Buses 15. Express Buses
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Customer Reviews:
Customers have shared about their experience with these bus services. Some expressed gratitude while others expressed discontent. From the beginning to the end of their journey, whether they faced problems or felt comfort, they shared feedback regardless. Here is a summarized version of their experiences from reviews gathered online.
Zingbus | Abhibus |
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Cancellation and Refund Policies:
Cancellation policies seem to differ for paid users and free (non-paid) users. Rules are also different depending on the day of the cancellation. On any other day full refund is given but if ticket is cancelled on the day of the travel only half is returned.
Zingbus | Abhibus |
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-> 150% Refund if bus cancelled -> Up to 100% Refund for bad quality service -> Up to 100% Refund if bus delayed -> 100% Refund for booking cancellation |
Customer Support:
Both services have listed their email, phone number and social media accounts like Facebook, X (previously called Twitter), Instagram etc., on their websites and apps to provide help and information to customers.
Zingbus | Abhibus |
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Mobile App Features:
Both apps have a user-friendly design. There is not much difference in terms of functionality. However, users might find the apps more favourable, especially those who do not use a laptop or computer and those who travel often.
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Safety Measures:
Initiatives have been taken by each platform and their partnered bus operators to provide travellers with an environment that is safe for health as well as precautions have been taken especially for the general safety of women.
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Unique Offerings:
In order to stand out from the other bus services, Zingbus and Abhibus offer unique features that give them more value and attract customers.
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Conclusion:
Ultimately it depends on the customer and their own preferences. Their comfort and safety is the more important than anything else. Which bus service they pick will also depend on their needs. If they wish for affordable prices then they might choose Zingbus. But if they want to travel far and wide they might prefer Abhibus as it provides more range in routes. Given the size and complexity of India's bus transportation system, it's advisable to consider both before heading forward with travel plans.
FAQs on Zingbus Vs Abhibus
Q. What is the coverage area of Zingbus and Abhibus?
A: Zingbus operates in select cities in India, while Abhibus covers a wider network of cities and bus operators across India.
Q. What are the key features of Zingbus and Abhibus?
A: Zingbus focuses on providing a seamless and comfortable travel experience with features like live tracking, clean restrooms, sanitized buses, and affordable ticket prices. Abhibus offers convenient bus ticket booking services, a wide range of bus operators and routes, and features like easy cancellation and rescheduling options.
Q. How can I book a ticket on Zingbus and Abhibus?
A: Both Zingbus and Abhibus provide online booking options through their respective websites or mobile apps.
Q. Do Zingbus and Abhibus offer refund and cancellation policies?
A: Yes, both platforms have refund and cancellation policies, although the specific terms and conditions may vary. It's recommended to review their policies before making a booking.
Q. Are there any loyalty programs or discounts offered by Zingbus and Abhibus?
A: Zingbus and Abhibus may offer loyalty programs, discounts, and promotional offers from time to time. It's advisable to check their websites or subscribe to their newsletters for updates on offers and discounts.